Brendan and Janna

Transcript

SPEAKER_01 0:07

Hi, it's Brennan McGrath from the ATSP. So we partner with the medical device industry quite a lot for a whole variety of reasons. One of our recent collaborations was with ATOS Medical, and we ran a face-to-face global tracheostomy practice academy at our hospital in Manchester in the United Kingdom. I thought it'd be good to have a chat with one of the ATOS teams so we could review our shared goals of improving care through education. So this is a conversation between Jana Schulter and me discussing the event and reflecting on how industry and clinical teams can work together.

SPEAKER_00 0:46

Well, my name is Jana Schulter. I'm a clinical educator. I work for the global team for ATOS Medical for the ATOS Learning Institute, and I'm very excited to be here to be part of this event.

SPEAKER_01 0:58

Oh, fantastic. Tell me a little bit about the ATOS Learning Institute because that's something that we've been working with you with for a number of years now, trying to contribute some of the resources. So tell me a little bit about the background to the Learning Institute.

SPEAKER_00 1:11

Yeah. So ATOS Learning Institute is a institute which we have on a global level, but some countries they create their own ATOS Learning Institute. We provide a lot of education, like digital virtual education, and also these kind of face-to-face events. And especially so we have like laryngectomy and tracheostomy, and with tracheostomy, of course, um the NTSP at Withenshaw Hospital takes a very important part of it. So we try to support HCPs in their everyday treatment in patients who have a tracheostomy. We try to improve quality of life through education. Yeah, we do all kinds of different things.

SPEAKER_01 1:52

So this is the first face-to-face event we've done like this for a couple of years, uh, and it's been really great to see all the different people from all different backgrounds coming together from different countries and sort of sharing their knowledge together. What have you picked up from the delegates that have been here for the last couple of days?

SPEAKER_00 2:08

Well, it has been a fabulous event. So yesterday and today we had um two days with a full-packed agenda, and we have um HTPs from 14 different countries and not just different countries, all different backgrounds. So we have uh doctors, nurses, ventilation practitioners, and um yeah, yesterday we had a full, a great day with the agenda from the NTSP from the National Tracheostomy Safety Project, and the feedback from the delegates who attended this event are just fabulous. They saying, and I totally agree, that um it's such a unique project and it's such a unique project on a multidisciplinary level. Yeah, you won't find this kind of collaboration, what the NTSP does, on a on a worldwide global level. So the people who attended these two days were very impressed.

SPEAKER_01 2:59

Alright, great. And we're in Manchester, we're very close to our hospital, so it's just across the road. It was great to be able to bring some of the delegates across to see some of our patients and to see some of the some of the things that we do. And I'm really sort of grateful for ATOS's support in making events like this happen because I think it's very clear that that we can learn uh from each other, and that that this is something that ATOS very much believes is in supporting events like this and working with clinicians and groups like ours.

SPEAKER_00 3:26

Exactly, exactly. As you mentioned, so yesterday, right, we had the unique uh opportunity to bring a few HTPs to your hospital, withinshaw hospital, and um those HTPs they could join ACV, above cuff vocalization sessions and fees sessions. They were again highly impressed. And yes, so we get so much knowledge and so much practical and theoretical advice um on an educational level, and um yeah, it's just really really fabulous.

SPEAKER_01 3:56

One of the things that I've increasingly realised from working with companies like yours is is that it we're very much on the same page. And certainly when I started off working in this space, I I probably had the view that medical device companies just sold devices, but it's very clear that that there's a lot more going on behind the scenes, and and that philosophy from companies like Atos Medical, I think, really shines through. So, I mean have you any any thoughts on that?

SPEAKER_00 4:20

Yeah, exactly. Well, this is what I really appreciate about Atos, that they put a lot of effort on education, on gaining more knowledge, on sharing knowledge. Of course, we designing products, we want to sell products, but with education, I I feel like education is very important because healthcare is like changing so quickly, and you can't sell good products without good education. And we learned so much in um like for example working with you guys, and so we feel like we get a better understanding and what an HCP needs to provide the best healthcare solutions for the patients, and at the end, we are able to improve the quality of life of the patient. So I'm very thankful for that one.

SPEAKER_01 5:04

Yeah, and I think it's it's very clear that that we need you guys to bring people together, and and you need all the people who've turned up here to to give you that sort of intelligence and the insight as as to what's happening, and it's been great to bring some patients along as well. So we we've just had a session with with uh one of the patients that's been working with Atlas, which is always one of the most powerful sort of sessions, isn't it? So it must be great from a company perspective, you know, seeing a patient who's benefiting from using some of your products.

SPEAKER_00 5:32

Exactly. So Georgie, our um user or our product tracheostomy um user, she joined the event today as well, but together with her husband Richard, and she provided like great insights in how she felt after having a tracheostomy tube, but also how it is living with a tracheostomy tube. And what I really found really interesting and it really supports our collaboration is that like a few of my colleagues, they ask her so do you have any feedback for us? Like, what can we do differently? Do we miss anything? Like, shall we create maybe some signs at the at the bedside that everyone is aware of certain information? Like, please give us some more knowledge to provide the best care for our patients.

SPEAKER_01 6:17

Yeah, and I think it's a really good blueprint for uh trying to improve not only your products but the way that you work and how you work with with me. So, yeah, it's it's fantastic events, Alex. I really want to thank you for putting it on and for uh collaborating with us to to try and improve care.

SPEAKER_00 6:31

Yeah, thank you. Well, talking about blueprints, um it's great. I thank you that you joined the GTPA with your team. And um, and I know from my colleagues, my delegates, they're very interested in like joining a GTPA event together with you guys from the NTSP again, and maybe do it in other countries as well.

SPEAKER_01 6:50

Maybe one day.

SPEAKER_00 6:51

Maybe.

SPEAKER_01 6:52

Thanks, Janne.

SPEAKER_00 6:53

Thank you, Brendan. Great talking to you.

SPEAKER_01 7:01

Hope you found that interesting. We want to be really transparent about how we work with industry at the NTSP, and I think the event we ran with Atos is a really good example of what it's all about. There's more discussions like this on our various channels, and you can find out much more about our work on our website, which is tracheostomy.org.uk, including links to Atos' educational platform, which is well worth a look at this.